About Our Online Casino

Company

Horseshoe online casino is an online casino and sportsbook for adults in Alberta. The operator is American Wagering, Inc, One Caesars Palace Drive, Las Vegas, Nevada 89109. Write to support@www.horseshoeonlinecasino.co. Support is open every day, 9:00–21:00 Mountain Time.

Registration

Licensed and regulated by the Alberta Gaming, Liquor and Cannabis Commission (AGLC). Class iGaming – Operator. Expiry July 13, 2027. The parent company is Caesars Entertainment, Inc.. The brand on this website is Horseshoe online casino.

Alberta

AGLC registers operators and suppliers, sets standards, and enforces them. AiGC conducts and manages the commercial market: agreements, financial reporting, and the anti-money-laundering duties that belong to the market body. AiGC does not license the operator. The statutes named for this market are the iGaming Alberta Act, Gaming, Liquor and Cannabis Act, Gaming, Liquor and Cannabis Regulation, AGLC Standards and Requirements for Internet Gaming, Personal Information Protection Act (Alberta), Personal Information Protection and Electronic Documents Act (Canada).

A licence from Michigan, New Jersey, Pennsylvania, or West Virginia is not what authorizes play in Alberta. This site’s Alberta authority is the AGLC registration above.

Player protection

Deposit, loss, and time limits stop the next payment or stake when they are reached. A break locks login. Self-exclusion enrols the account in the AGLC centralized self-exclusion program. The public program page is selfexclusion.ca. Identity is verified with a document before real-money play.

Security

Passwords are stored as a hash. The session cookie is HttpOnly and ends when the browser closes. After 5 failed passwords, login for that email waits 15 minutes. The cashier stores the method and the amount, not the full card number. Identity files are not served as public pages.

Responsible gambling

Gambling can harm finances, work, and relationships. It is not a way to earn income. Wins are not guaranteed. The responsible gambling page lists Alberta help lines, including 211 and GameSense.

Contact

Email support@www.horseshoeonlinecasino.co or use the contact form. We reply within 1 business day. The support address is One Caesars Palace Drive, Las Vegas, Nevada 89109.