How Online Casino Gaming Works in Alberta

Play on Horseshoe online casino is for people who are 18 or older and physically located in Alberta. Licensed and regulated by the Alberta Gaming, Liquor and Cannabis Commission (AGLC). Class iGaming – Operator. Expiry July 13, 2027.

Step 1 — Create an account

Register with your name, email, password, and date of birth. Choose Alberta, and check “I am physically located in Alberta”. The IP address of the registration is stored. You can log in as soon as the account is created.

Step 2 — Verify your identity

Upload a government-issued identity document as a JPG, PNG, or PDF on Verification. The document is reviewed to confirm your age and identity. After submission, the status is set to Pending Verification. Once the review confirms your age and identity, the status becomes Verified. If the document is invalid or does not match your registration details, the status is set to Rejected and you must resubmit. Deposit, withdrawal, and play wait for Verified status. An empty submission does nothing.

Step 3 — Confirm you are in Alberta

Real-money play is for people physically located in Alberta. Your location is verified before and during real-money play. If location verification cannot be completed, access to real-money play is restricted. At registration you confirm that you are physically located in Alberta.

Step 4 — Deposit

In the cashier, choose Interac, Visa, Mastercard, online banking, bank transfer, or debit. Deposits are C$10 to C$5,000 in Canadian dollars. The casino welcome is 100% up to C$500, and the sports welcome is 100% up to C$200, each with 10× wagering.

Step 5 — Play

Open a game from the casino and choose Play. The stake is debited, the return is credited, and the round is stored. On the sportsbook and live sports, decimal prices cover football, basketball, hockey, baseball, soccer, and tennis. The bet is stored in account history.

Step 6 — Set limits

A deposit limit, a loss limit, and a time limit stop the next payment or stake when the daily amount is reached. A lower limit applies at once. A higher one waits 24 hours.

Step 7 — Manage the account

From the account you can change your name and password, read messages, start a break, or enrol in the AGLC centralized self-exclusion program. A break and a self-exclusion log you out. They cannot be shortened here.

Step 8 — Withdraw

Withdraw from C$20 by Interac, Visa, Mastercard, online banking, bank transfer, or debit. Bonus funds stay until the 10× wagering is finished. If you close the account or enrol in self-exclusion with a remaining balance, contact support to arrange the return of those funds.